PrivacyPolicy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you use EzyHelpers services.
Privacy at a Glance
Key points about how we handle your personal information
Data Protection
We use industry-standard security measures to protect your personal information
Limited Sharing
We only share necessary information with verified helpers to provide services
Your Control
You have full control over your data with rights to access, modify, or delete
Information We Collect
- Personal information you provide (name, email, phone number, address)
- Service preferences and booking history
- Payment information (processed securely through encrypted channels)
- Communication records between you and our support team
- Device information and usage analytics for service improvement
How We Use Your Information
- To provide and improve our home services platform
- To match you with suitable helpers based on your requirements
- To process payments and manage your bookings
- To communicate important updates about your services
- To ensure safety and security for all platform users
- To comply with legal obligations and resolve disputes
Information Sharing
- With verified helpers to facilitate service provision
- With payment processors for secure transaction handling
- With law enforcement when required by law
- With service providers who assist in platform operations
- We never sell your personal information to third parties
Data Security
- Industry-standard encryption for all sensitive data
- Regular security audits and vulnerability assessments
- Secure data storage with restricted access controls
- Employee training on data protection best practices
- Incident response procedures for any security breaches
Your Privacy Rights
- Access your personal information we have on file
- Request correction of inaccurate or incomplete data
- Request deletion of your account and associated data
- Opt-out of marketing communications at any time
- Data portability - receive your data in a standard format
- File complaints with relevant data protection authorities
Cookies and Tracking
- Essential cookies for platform functionality
- Analytics cookies to understand user behavior
- Marketing cookies for personalized advertisements
- Third-party cookies from integrated services
- You can manage cookie preferences through your browser settings
Questions About Privacy?
Our Data Protection Officer is here to help with any privacy concerns
Email Us
contact@ezyhelpers.com
Get responses within 48 hours
Call Our Privacy Hotline
+91 9972571005
Available Mon-Fri, 9 AM - 6 PM
Data Protection Officer
Name: Priya Sharma
Certification: CIPP/E, CIPM
Experience: 8+ years in data privacy
Languages: English, Hindi, Tamil
Filing a Privacy Complaint
If you believe your privacy rights have been violated, you can file a complaint with us or directly with the relevant data protection authority in your jurisdiction. We are committed to resolving all privacy concerns promptly and transparently.