AboutEzyHelpers

EzyHelpers is a placement company. We source domestic helpers, verify them, train them, and match them with households. Once you hire, the helper works for you, and we stay involved for documentation, check-ins, and replacement support under your plan.

Everything starts with a requirements call. We ask about the role you need (maid, cook, nanny, driver, elder care), the schedule (part-time, full-time, or live-in), your locality, language preferences, and details that decide whether a match actually works: pets at home, a newborn, the cuisine you eat, or the number of floors to clean.

Shortlisting usually takes 24 to 72 hours. Specific combinations take longer; a live-in cook who prepares Bengali food and speaks Kannada is a narrower search than a part-time housekeeper. We tell you upfront when a requirement will need more time.

You interview the shortlisted candidates before deciding, over the phone or in person, and you can meet more than one. When you select someone, the placement is recorded in a written agreement covering the wage, working hours, weekly off, and duties. The salary is agreed directly between you and the helper and paid directly to them each month. We take no cut from it.

After the helper starts, our team runs periodic check-ins. If the match does not work out, complimentary replacements are included with the 3-Month and 11-Month plans, with full conditions published in our refund policy.

Helpers never pay us to get work. Registration and placement are free for them; our income comes from the one-time placement fee paid by the family. This matters because agent fees are one of the main ways domestic workers end up in debt before their first salary arrives.

Helpers receive training aligned with HMCGSSC under Skill India, covering housekeeping methods, kitchen hygiene, safe practices around children and the elderly, and workplace etiquette. We also support helpers in registering on the National Database of Unorganised Workers, which opens access to government social security schemes.

During a placement, helpers are covered by a group personal-accident policy funded by EzyHelpers. The placement agreement requires on-time wages, weekly offs and rest, and dignified treatment, and helpers always keep their own ID documents.

In Bangalore, women helpers can also stay at Nest, our women-only short-stay hostel, between jobs or when their employers travel.

For the wider picture we work within, see our overview of the Indian domestic-helper market — how the sector is structured, what it is worth, and where formal placement fits into it.