About the role
Hyderabad is a full P&L mandate. You own revenue, cost, and contribution margin; you build lead pipelines across digital, partnerships, societies, and referrals; you ensure verified helper supply keeps pace with demand; and you run operations from requirement through post-placement support. This role suits someone who thrives in a fast-paced startup and wants to scale a city from traction to a durable business.
What you'll do
Your day-to-day responsibilities
- Own monthly targets on placements, revenue, and contribution margins; optimise unit economics (e.g. CAC, cost per placement).
- Scale demand: digital and local partnerships, society activations, referrals; manage lead → conversion funnel with central marketing alignment.
- Own helper acquisition: sourcing team and field officers, agent and referral networks, healthy supply–demand ratio.
- Drive operations excellence across requirement → sourcing → onboarding → placement → post-placement; reduce TAT, replacements, and escalations.
- Hire, train, and manage sales, sourcing, and field teams with high accountability and daily performance tracking.
- Enforce verification and compliance (e.g. Aadhaar, e-court where applicable), documentation completeness, and disciplined CHAP updates.
- Expand via societies, RWAs, agents, and influencers; identify micro-markets for growth within Hyderabad.
What we're looking for
Skills and experience required
- Graduate; MBA preferred but not mandatory.
- Roughly 3–7 years across operations, sales, and/or business management with mandatory experience managing teams and targets.
- Strong grasp of P&L and business metrics; data-informed decision making.
- High ownership, problem-solving, and ability to thrive in ambiguity.
- Based in or able to relocate to Hyderabad full-time.
Nice to have
Bonus points if you have these
- Marketplace or high-volume services experience in India.
- Prior ownership of a geography or P&L line.
Key KPIs
- Monthly revenue and profitability
- Successful placements
- Cost per placement
- Supply availability and quality
- Lead → closure conversion
- Customer satisfaction and repeat rate
- Replacement rate reduction
What you will gain
- Ownership of a complete business unit
- Exposure to founders and strategic decisions
- Path to senior leadership as the city scales
- 0 → scale market-building experience